Emergency Preparedness

Emergency Communications

The Jekyll Island Authority (JIA) uses Nixle for emergency alerts and community notifications. Nixle allows the JIA to keep everyone who lives, works, and visits Jekyll Island informed in the most convenient and reliable way possible. Nixle is a timely, effective, reliable, and secure technology platform used by thousands of agencies throughout the U.S. and allows JIA to send important information on multiple platforms, including text message, e-mail, voice call, and online. View recent alerts »

Receive Alerts & Notifications

When registering with Nixle, you’ll be asked to provide your ZIP code, a cell phone number, and an email address by which to receive notifications. You must use Jekyll Island’s ZIP code (31527) to receive Jekyll Island notices. After you register, log in on the Nixle website to select which messages you receive on which devices.

Questions and Support

 

If you have any questions about your registration or your Nixle account, please send an email to support@nixle.com or call 877-649-5362. Frequently asked questions about the Nixle system can be found on the Nixle website. Please spread the word about our use of Nixle. If you know someone who doesn’t receive emergency alerts and community notifications from the JIA, encourage them to register for Nixle at jekyllisland.com/emergency.

All Nixle messages will be coded into one of three categories:

  1. Alert — most urgent message, life-threatening situation (example: evacuation order, active shooter, gas leak, bomb threat)
  2. Advisory — a public safety situation (example: boil water, road closure)
  3. Community Information — local information, not life-threatening (example: fireworks notice, town hall meeting, road resurfacing)

Nixle has replaced all emailed notices from JIA, as well as Jekyll Island’s use of the Glynn County Code Red system. Nixle is a secure communications service with no spam or advertising associated with the Nixle system. Information you provide to Nixle is secure and will not be shared with the JIA or sold/reused for marketing purposes.

Stay Safe: Hurricane and Severe Weather

Jekyll Island experiences a range of weather. Being situated on the coast, Jekyll is particularly at risk for hurricanes. Storms that form in the southern Atlantic Ocean, Caribbean Sea and Gulf of Mexico have the potential to affect our island. Every resident should know how to stay safe when hurricanes strike. In cooperation with the Glynn County Emergency Management Agency, the Jekyll Island Authority has plans and procedures, for both natural and man-made disasters, to help residents prepare for, respond to, recover from, and mitigate the impacts of disasters.

Below are links to help you prepare for hurricanes and severe weather:

Flooding

Flooding on Jekyll Island can be caused by severe weather, including tropical storms and hurricanes and it’s important to be prepared in the event flooding impacts your property. The areas most prone to flooding are along the beach and marshes. Floodwaters can cover streets up to two or three feet deep and can come with little warning.

Please take heed of any storm and hurricane warnings on Jekyll Island. Download our Flood Preparedness Pamphlet for information on how to protect your property. For a base elevation certification, contact the Conservation Land Manager at 912.635.4137.

Below are links for more information:

Re-Entry System

Georgia Emergency Management Agency (GEMA) and Homeland Security (HS) have established a new statewide re-entry system and certification process following a disaster in Georgia. House Bill 405 established a new, state-wide re-entry system during a state of emergency declared by the Governor. The system will be managed by GEMA/HS, and Jekyll Island will abide by this new system. This new system replaces the re-entry systems previously used by the JIA and Glynn County following Hurricanes Matthew and Irma.

Please carefully read and review the details regarding the new re-entry system below. For more information about permits and re-entry, please review the GEMA Re-Entry Standard Operating Guide.

It is important to note, under the new re-entry system, phases 2 and 3 require permits that can only be issued by GEMA/HS, not Glynn County or the Jekyll Island Authority. Organizations, businesses, and non-profits wishing to seek re-entry access to Jekyll Island during phases 2 and 3 are now required to apply through the state. The purpose of this permitting process is to control access so that those responding to life-threatening hazards, repairing critical infrastructure, and restoring essential commerce can perform those necessary tasks prior to public re-entry. For more information about permits, review the GEMA Re-Entry Standard Operating Guide.

GEMA Re-Entry System

Hurricane Recovery

Hurricane Dorian

In September of 2019, Jekyll Island and the Southeast coast of the U.S. were impacted by Hurricane Dorian. For a summary of Jekyll Island’s response to the storm please visit our Hurricane Dorian page.

Hurricane Irma

In September of 2017, Jekyll Island and the Southeast coast of the U.S. were impacted by Hurricane Irma. For a summary of Jekyll Island’s response to the storm please visit our Hurricane Irma page.

Police

Police protection is provided by the Georgia State Patrol. The patrol post is located adjacent to the Guest Information Center at 901 Downing Musgrove Parkway. Always dial 911 for emergencies. Non-emergency calls can be made by calling 912.635.2303.

Utility Services

For information regarding utility services on Jekyll Island–including service restorations following weather-related outages—please visit jekyllisland.com/utilities.

Firewise Community

Jekyll Island is a recognized Firewise Community. The Firewise Communities Program encourages local solutions for safety by involving homeowners in taking individual responsibility for preparing their homes from the risk of wildfire. The program provides resources to help homeowners learn how to adapt to living with wildfire and encourages neighbors to work together to take action now to prevent losses.