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Utility Service Information

Utility Service Information

Service provided by Jekyll Island Authority

The Jekyll Island Authority offers an online system for managing your JIA utilities: water, sewer, and trash. This system allows you to perform a litany of services on your account, including:

  • View history & usage
  • Make payments & sign-up for recurring payments
  • Connect with customer service and submit service orders
  • Update contact information
  • View utility messages & notes

MANAGE MY ACCOUNT


Water and Wastewater Billing & Fees

  • Bills are sent monthly by the 26th of each month and payment is due by the 15th of the following month.
  • Bills not paid by the due date are subject to shut off with no further notice.
  • Effective July 1, 2022, base fees increase by $2.50/meter.

VIEW WATER & WASTEWATER RATES


Contact Water and Wastewater

  • For water/wastewater billing, new accounts, and non-emergency questions: 912.635.4433
  • For broken water main, major leak in outside pipe, after-hours problem, or other emergency water/wastewater issues: 912.571.5923

Jekyll Island Water Quality Report

Review the 2019 Drinking Water Consumer Confidence Report

Provided by Jekyll Island Authority and Waste Management

Residential Trash, Recycling, and Yard Debris

  • Trash and recycling collection is provided by Waste Management, and billed by the Jekyll Island Authority.
  • Charges for trash, yard debris, and recycling services are included on monthly water bills sent by the Jekyll Island Authority.
  • Trash and recycling containers must be at the curb by 6 a.m. on your service day.
  • Rollout service is available – additional fees apply.
  • Trash is considered household trash and does not include appliances, furniture, tires, large batteries, construction materials, etc.
  • Regular trash service includes two cubic yards per week, per home (a two cubic yard debris pile would be about the same size as six trash carts).
  • If your regular trash load is larger than two cubic yards, contact Waste Management on Monday the week of pick up to alert them of the extra service – extra charges will apply.
  • Containers other than trash carts and recycle bins provided by Waste Management will not be collected.
  • If you need a second trash cart or recycling bin, contact the Jekyll Island Authority at 912.635.4433 – additional monthly charges will apply.
  • All recyclables may be placed in the same container.
  • Do not bag recyclables, please leave loose in the cart.
  • If possible, remove caps and labels, and rinse out the recyclables.
  • For bulk collection, purchase a Bagster®. Once filled and ready for pickup, contact Waste Management online or call 877.789.2247 to arrange collection.
  • If you require pick up of individual bulk items (appliances, furniture, etc.) please call the JIA at 912.635.4072. Fees will be billed on a separate invoice sent by JIA. Note: NO CONSTRUCTION DEBRIS.
  • Limbs or branches must be no more than three feet in length and three inches in diameter.
  • Yard debris placed at the curb by lawn maintenance contractors will not be collected, all contractors are required to dispose of their own yard debris.

Residential Trash Schedule

Trash is collected every week. Please see below for your street’s collection day.
2022-2023 Schedule

  • Monday: Albright, Austin, Barnes, Barron, Bliss, Bordon, Brice, Dexter, Ellis, Forrest, Gould, King, Lanier, N. Beachview, Nelson, Ogden, Porter, Stewart, Tallu Fish, Thorne, and Tyler
  • Tuesday: All other streets, including St. Andrews area.
  • Holidays: If the holiday is recognized on a Monday or Tuesday, household trash will be collected on the day following your usual collection day.

Note: During heavy-demand times of the year, e.g., peak lawn and garden maintenance in the spring, pick-up can take up to a full week to complete. 

Residential Recycling Schedule

Recycling is collected every other week. Please see below for your street’s collection day.

  • Thursday: Macy, Rockefeller, S. Riverview, and St. Andrews. All other streets’ recycling is collected every other Wednesday
  • Holidays: If the holiday is recognized on a collection day, recycling will be collected on the day preceding your usual collection day.

Residential Yard Debris Schedule

Small piles of yard debris are picked up with the scheduled trash pickup (see above). Large piles are picked up on Tuesday by a separate truck.

  • Monday: Albright, Austin, Barnes, Barron, Bliss, Bordon, Brice, Dexter, Ellis, Forrest, Gould, King, Lanier, N. Beachview, Nelson, Ogden, Porter, Stewart, Tallu Fish, Thorne, and Tyler
  • Tuesday: All other streets, including St. Andrews area.
  • Holidays: If the holiday is recognized on a Wednesday, Thursday or Friday (yard debris days), collection will be on the day preceding your usual collection day.


Commercial Trash and Recycling

Commercial Recycling at Beach Village

Single stream recycling is available in the dumpster enclosure. Please follow the instructions listed on the compactor for interpreting which recyclables can be accepted. Trash and contamination is not accepted in the single-stream recyclable compactor. If containers are contaminated please place in the trash compactor for trash disposal.

Commercial Recycling Schedule (Island Wide)

Thursday: All businesses, every other week or by scheduling with Waste Management at 912.267.1345 or southatlantic-jekyll@wm.com.


Billing & Fees

Trash/Recycling Rates

Effective July 1, 2022, rates will increase 3%.

Bulk Trash Rates

Single Pick-up Truck Load: $45.00
Larger Loads: $150.00 per hour (one-hour minimum)

VIEW TRASH RATES

Billing

  • Trash and recycling collection is provided by Waste Management, and billed by the Jekyll Island Authority.
  • Charges for trash, yard debris, and recycling services are included on monthly water bills sent by the Jekyll Island Authority.
  • If you request the pickup of bulky items, those fees will be billed on a separate invoice sent by the Jekyll Island Authority.
  • Billing questions – Jekyll Island Authority: 912.635.4433


Contact

  • General trash pick-up or recycling pick-up issues – Waste Management: 912.267.1345 or southatlantic-jekyll@wm.com
  • Extra yard debris pick-up – Waste Management: 912.267.1345 or southatlantic-jekyll@wm.com
  • Billing and requests for additional containers – Jekyll Island Authority: 912.635.4433
  • Bulk trash pick-up (large furniture, appliances, tires, etc.) additional fee applies – Jekyll Island Authority: 912.635.4072

Service provided by Georgia Power

Phone: 888.891.0938
Website: georgiapower.com

Service provided by AT&T
Home telephone service: 912.780.2355
Business service: 912.780.2800

Service provided by Comcast
777 Gloucester Street, Suite 101
Brunswick, GA
912.635.2410

Service provided by U.S. Postal Service
Post Office
17-B Pier Road
Jekyll Island, GA
912.635.2625